What should I do next after Vermont withheld my Personal Income Tax Refund?

I need urgent help and advice.

I recently received a letter from the Vermont Department of Taxes stating that my Personal Income Tax Refund was used to pay off “other debt owed.” They mention in the document that if I did not receive prior notice about this offset, I have the right to file an appeal. Since I did not receive any prior notice, I intend to file this appeal.

You can view the full document in the images here: Tax Offset - Album on Imgur

I’ve drafted an appeal letter, but I’m unsure if it’s correct. I’ve never done this before and didn’t find helpful information online. I used Perplexity AI for assistance, but I’m hesitant to rely on AI for something important like this.

Additionally, I’m unsure about providing proof. I can state that I never received prior notice, but how can I prove it? Is proof necessary?

Here’s the draft of my appeal letter: (Letter of Appeal - Album on Imgur)

Any guidance or advice would be greatly appreciated. This situation is incredibly frustrating because I was counting on that refund to improve my current financial situation and start fresh.

Thank you for your assistance.

Free tax assistance is available online or in person through myfreetaxes.org.